Appro WH300 User's Guide download pdf (Page 37)

Rev. 2.0

1/23/06

Appro WH300 User’s Guide 36

Appendix C

Contacting UNIWIDE

How to Obtain Warranty Service

To obtain warranty service for this product, please contact UNIWIDE.

Korea – Call uniwide at 82-31-450-0505 during the warranty period during normal business

hours (Pacific Time), excluding holidays. Please be prepared to provide: (1) Organization name,

your name, address, and telephone numbers; (2) model name and serial number of the Product;

(3) an explanation of the problem. The customer service representative may need additional

information from you depending on the nature of the problem.

Outside of Korea – Call 82-31-450-0556

Returning a Defective Product

Before returning any product, call the RMA department at Appro. If the Customer Support

representative verifies that your product is defective, you will receive a Return Merchandise

Authorization(RMA) number to place on the outer package of the product. Uniwide cannot

accept any product without an RMA number on the package.

Technical Support

Phone: 82-31-450-0505

Fax: 82-31-450-0529

For the latest Statement of Limited Warranty, please visit Uniwide’s website at

http://www.uniwide.co.kr/support/main.php3

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Appro WH300 User's Guide Page 37